Terms & Conditions

This Web Site (the “Site”), its pages, documents and related information are provided by Denis Wright Limited trading as D. Wright, a company registered in England and Wales. Company number 3703587, VAT Reg No. GB233417584. Registered office address: 158 - 160 Arthur Road, Wimbledon Park, London, SW19 8AQ. By using the Site or downloading materials from the Site, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions do not use the Site or download materials from the Site and any such use is unauthorised.

Limited Licence

Subject to the terms and conditions set forth, we grant you a non-exclusive, non-transferable, revocable (at our discretion) limited right to access, use and display this Site and the materials thereon. You agree not to interrupt or attempt to interrupt the operation of the Site in any way.
We authorise you to view and download the information, articles, prices, pages and other related information ("Materials") at this Site solely in connection with the furtherance of your business relationship with us. This authorisation is not a transfer of title in the Materials and copies of the Materials all which rights are reserved by us and are subject to the above limited licence and the following restrictions:
i) you must retain, display and otherwise notify on all copies of the Materials downloaded, all our copyright and other proprietary notices as displayed therein or otherwise;
ii) you may not modify the Materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose unless you have our express consent; and
iii) you must not transfer the Materials to any other person unless you have our express consent.
You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. This Site, including all Materials, is copyrighted and protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorised copying of the Materials. Except as expressly provided herein, we do not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.

Limitations of Damages

IN NO EVENT SHALL WE BE LIABLE TO ANY ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) THAT ARE RELATED TO THE USE OF, OR THE INABILITY TO USE, THE CONTENT, MATERIALS, AND FUNCTIONS OF THE SITE OR ANY LINKED WEBSITE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Changes

We reserve the right, at our sole discretion, to change, modify, add or remove any portion of this Site or these terms in whole or in part, at any time. Changes in these terms or this Site will be effective when such change is posted. Your continued use of the Site after any changes to this Site and terms are posted will be considered acceptance of those changes.
We may terminate, change, suspend or discontinue any aspect of the Site, Materials, or any grant of licence including the availability of any features of the Site, at any time. We may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. We may terminate the authorisation, rights and licence given above and, upon such termination, you shall immediately destroy all Materials.

International Users and Choice of Law

This Site is controlled, operated and administered by us from our offices within the United Kingdom. We make no representation that materials at this Site are appropriate or available for use at other locations outside of the United Kingdom and access to them from territories where their contents are illegal is prohibited.
You may not use the Site or export the Materials in violation of U. K. export laws and regulations. If you access this Site from locations outside of the UK, you are responsible for compliance with all local laws. These Terms and Conditions of use shall be governed by the laws of the United Kingdom, without giving effect to its conflict of laws provisions.
These terms and conditions constitute the entire agreement between D. Wright and you with respect to your use of this Site. If for any reason a court of competent jurisdiction finds any provision of these terms or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the terms, and the remainder of these terms shall continue in full force and effect.

Special Blockings and Artwork

Where Goods have been commissioned for production to a specification inclusive of the customer’s name, or that of the customer’s client, and/or to incorporate a motif, logo or design specific to the requirements of the customer or the customer’s client, the customer undertakes to purchase at the Contract price all stocks of such Goods (“Special Order Goods”) which we hold in finished and unfinished form for the purpose of fulfilling the customer’s requirements.
At our discretion, all sketches and designs of other work including authors’ corrections on and after first proof produced or special materials purchased at the Customer’s request may be considered an order and charged for.
No responsibility will be accepted for any error in proofs passed by the Customer.
All sketches, drawings and designs or other work originated by or on our behalf and the Copyright and all other associated intellectual property rights shall belong to us.
Every care will be taken to secure the best results where materials are supplied by the customer but responsibility will not be accepted for imperfect work caused by a defect in or the unsuitablity of materials supplied.
Customer’s property when supplied will be held at the customer’s risk. The customer shall supply adequate quantities to cover normal wastage.

Payment

All product sterling prices shown are exclusive of UK VAT. VAT will be automatically calculated at the current standard rate and added to your order when checking out. Euro prices will usually be zero VAT rated unless stated otherwise. Payment can be made by any major credit/debit card via our web site or by fax, post or telephone. We also accept cheques, banker’s drafts or electronic bank transfer. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we have the right to cancel the order.

Delivery

A standard UK delivery charge will be calculated on your order and added to your shopping basket. Standard charges will also be calculated for orders shipped to The Republic of Ireland and other E.U. states. Special rates will apply to goods shipped outside the E.U..
The majority of our UK deliveries are made within 3 days of payment being received, if the products are in stock.  Delivery dates for out of stock or bespoke items will vary.

Please note that we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods that are beyond our reasonable control ie. acts of God, rioting, floods, fire etc. as a guide. In the unlikely event that your product appears lost or is damaged in transit please contact us.
If you order arrives damaged or incomplete please notify the courier on delivery and inform us within 24 hours.  We will do our best to sort out the problem as quickly as possible.

Satisfaction guaranteed

We offer a no quibble 7 day money back guarantee on all stock products purchased from our website. Just return all the goods in their original packaging for a full refund of the purchase price, excluding any delivery charges.

Printing & pricing errors

THE MATERIALS MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH Materials, OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. WE MAY MAKE ANY OTHER CHANGES TO THE SITE, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SITE AT ANY TIME WITHOUT NOTICE.
THIS SITE, THE INFORMATION AND MATERIALS ON THE SITE, AND THE SOFTWARE MADE AVAILABLE ON THE SITE, ARE PROVIDED "AS IS" WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Security

When you shop with us via our web site, all your financial transactions are entirely secure. Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. If you are experiencing problems connecting via our secure server please check that you have SSL switched on in your browser.

Complaints procedure

In the event that we fail in meeting out high standards of customer service please contact us at:-

D. Wright
Hatchmoor Industrial Estate
great Torrington
Devon
EX38 7HP
Tel.: 01805 622937
Fax.: 01805 624340
Email.: info@denis-wright.com
(open 9.00am to 5pm, Monday to Friday)