Return Policy

We guarantee to refund any item you are not completely happy with. Please return items in a saleable, undamaged condition in packaging within 14 days of receipt. Refunds will be credited to your original method of payment and will exclude postage.

Please allow up to 28 days for your refund to be processed from the day you return the products.

We recommend any returns posted, are sent by recorded delivery as we cannot accept liability for items that do not reach us.

All our items are inspected before dispatch, however should you receive a faulty or incorrect item please contact us by telephone or email before you send it back to us as we may be able to resolve the matter sooner.

If you have any issues with returning your items please email sales@denis-wright.com quoting your delivery number, your name and date of the order and reason for return.